We expect our aged care workforce to deliver exceptional care under immense pressure, yet we continue to give them training that doesn't fit their reality. It's time to move toward evidence-based learning that respects their time and guarantees their competence.
James Stack is a learning and development innovator and the driving force behind Forget Me Not®, an award-winning microlearning and spaced repetition platform designed to bridge the gap between training and frontline performance. With a career dedicated to understanding how people learn, James has become a vocal advocate for evidence-based training methodologies that move beyond the traditional “compliance tick-box” approach. He is particularly focused on the “Forgetting Curve” — the cognitive reality that without reinforcement, the majority of training is lost almost immediately.
In the Aged Care sector, James works with providers to solve the critical challenge of workforce capability. He recognises that aged care workers are among the most time-poor and pressured professionals, often left with little time for traditional professional development. By championing a “learning in the flow of care” philosophy, James helps organisations deliver essential knowledge in short, manageable bursts that respect the staff’s time while working to improve resident safety and care quality.
James’s work is underpinned by a commitment to dignity — both for the residents receiving care and the staff providing it. He believes that by equipping carers with the right knowledge at the right time, providers can reduce clinical risk, improve staff retention, and foster a culture of continuous improvement. Under his leadership, Forget Me Not® continues to partner with leading Australian aged care providers to transform how the sector educates, engages, and empowers its most valuable asset: its people.
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