Aged care needs profit to reinvest in better care. But the sector is often demonised for making it.
THE EVENT
A morning on the psychology behind profit in the care sector, and the technology and innovators making it possible.
WHO IT'S FOR
Aged care leaders and innovators who know profit is what funds better care.
Ask that in public and the room tenses. Ask it in private and everyone has an answer.
In the nine months to March 2026, 62% of residential aged care homes ran at an operating loss. A year earlier it was 49%.
Occupancy hit a record. Homes have never been this full and they're losing more money than last year. That isn't a management failure. It's a design failure.
Home support margins average 5.3% against the 9.5% needed to attract investment. Providers under 250 packages are running negative.
You can't reinvest a deficit. Profit is what funds better rosters, better buildings and better care, and what keeps a provider here in ten years. Call it surplus if that's your constitution's language. The arithmetic doesn't change.
GenTech Archive · Plate 01
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REF GT/NET-001
The Innovation Collective
GenTech is the innovation collective bringing Australian aged care providers and the technology companies shaping the future of care into one conversation.
Residential, home and community care leaders alongside the founders and product teams building for them, sharing real challenges, challenging old thinking and accelerating better solutions for the sector.
GT1 is where that conversation moves from the network into the room.
Explore the network →ON THE DAY
Friday 16 October 2026 · 10:00am – 1:00pm
Doors
9:30am
Doors open
Located in a beautiful part of Hawthorn, with an on-site cafe and networking space.
Come early for the good breakfast options, grab a coffee, and get warmed up for the conversations ahead.
Welcome · GT1
10:00am
Welcome to GT1
Jimmy Leishman, TeaTime · Devon Passmore, Ethyx
The GenTech co-founders open the morning: why this room exists, who's in it, and what we're hoping happens by one o'clock.
MC · GT1
10:10am
Your MC, Ian Poalses
Three decades in aged care and retirement living
Leadership across aged care, retirement living, education and international trade. Previously State Manager at Ageing Australia, through a period of significant sector reform.
A regular speaker at industry and governance forums, with a strong interest in what practically improves outcomes for providers and older Australians.
Keynote · GT1
10:20 – 10:55am
Keynote: Dr Darren Coppin
Ethyx · Behavioural science
CEO and Chief Behavioural Scientist at Ethyx, with a PhD on what predicts human action.
He turns that lens on aged care: the psychology of how we talk about making and distributing profit, and why the language a sector uses shapes what it lets itself do.
Panel · GT1
11:00 – 11:25am
How we use tech to grow our bottom line: Residential Care
Panellists to be Announced
How residential aged care providers are using technology to improve profit.
Sharing case studies from real providers seeing real results.
Panel · GT1
11:30 – 11:55am
How we use tech to grow our bottom line: Home Care
Panellists to be Announced
How home care providers are leveraging technology to improve profit.
Case studies on how they've achieved it.
Open floor
11:55am – 12:10pm
Open discussion with the room
Hosted by Ian Poalses
Fifteen minutes where the room does the talking.
Providers alongside the people building for them. Questions, disagreements, and the things nobody says from a stage.
Close · GT1
12:10pm
Wrap-up and group photo
Ian Poalses
Ian pulls the threads together, then we get everyone into one frame. The first GT1 room, on the record.
Networking
12:15 – 1:00pm
Light refreshments and networking
The conversation rarely stops when the program does. Stay, eat, and keep talking to the people you came to meet.
How do I get an invitation?
GT1 is invite only. If you have been invited, your link is in the invitation. If you have not and you think you belong in the room, send us a few details and we'll come back to you.
Invitations are personal, but if you can't make it we can usually transfer your seat to someone else from your organisation. Let us know the name before the day.
Refunds are available up to 14 days before the event. After that, we can transfer your seat to a colleague instead.
Yes, a tax invoice is issued when you claim your seat.
What happens after I claim my seat?
You'll get a confirmation email straight away, and the full run sheet the week before.